Colten Care to end use of throwaway plastic

'Caring, without plastic' will see cuts in avoidable plastic waste across all departments

The owner and operator of five New Forest nursing homes has become the first major provider in the UK’s private care sector to begin a group-wide reduction of single-use plastic.

WASTE NOT. Following a new approach piloted at a Dorset home, Colten Care expects to avoid using some 365,000 plastic bin liners. Pictured, from left, are Colten Care team members: Jo Ellis, Carol Martin and Gill Holland.Family-owned Colten Care, which runs homes in Lymington, Brockenhurst and New Milton, is aiming to cut avoidable plastic waste across all its departments.

Residents, families and team members have all fed in ideas on how to eliminate non-recyclables and replace them with environmentally friendly alternatives.

Caring, without plastic

The ‘Caring, without plastic’ campaign is significant given the sector’s traditionally high use of plastic in clinical services, person-centred care and infection control.

“But we are going even further and targeting plastic consumption in everything we do,” said Tim Wookey Colten Care’s Director of Marketing and Companionship. “That means all our supplier relationships for the materials and packaging involved in catering, gardening, waste handling, laundry services, repairs and maintenance, and administration.This is an across-the-board, one-team commitment to get rid of all unnecessary plastic.”

IT’S MAGIC. Pauline Wilford, a member of Colten Care’s housekeeping team, is pictured by an anti-bacterial ‘magic water’ dispenser. Such dispensers are expected to see 19,000 fewer plastic bottles used per year when their roll-out is complete across all 20 Colten Care homes.One of the first projects has been to cut the large number of plastic bags used for removing rubbish and waste. Previously, housekeeping staff re-supplied a plastic liner every day for the bin in each resident bedroom. Now, instead of using a bin bag, waste is removed into a trolley container on the rounds and the individual bin is cleaned out there and then as part of infection control.

Across Colten’s 20 homes in Hampshire, Dorset, Wiltshire and Sussex, the move has potential to avoid 365,000 plastic bags a year.

An anti-bacterial ‘magic water’ dispenser is also being adopted to cut down on the number of bottles of cleaning liquid being used. This is expected to see 19,000 fewer plastic bottles used per year when the roll-out is complete across all homes. The cartridges that produce the magic water will be collected by a supplier and reused.
On the nutrition side, nursing home residents tend to use a large number of drinking straws, for example when taking dietary supplements such as protein-rich smoothies.

Colten Care has removed all single-use plastic straws from its catering services, replacing them with ones that are fully biodegradable. This will remove around 480,000 pieces of plastic a year.

LAST STRAW. Colten Care has replaced all single-use plastic straws from its catering services with ones that are fully biodegradable. This will remove around 480,000 pieces of plastic a year.  Fergus Davitt, Colten Care’s Hotel Services Manager, tries out the new straws with Colten Care residents.Other initiatives include replacing disposable plastic water cups by water coolers with recyclable paper ones, changing the coffee supply packaging used in foyer coffee machines to a non-plastic alternative and laundry staff replacing disposable latex gloves with washable, re-usable ones.

Colten laundry staff had already begun cutting out plastic by replacing plastic bags for soiled linen with a safe, reusable product that lasts for up to five years. This has saved an estimated one million plastic bags from going to landfill since 2011.

Colten Care’s gardening team have also written to their suppliers to request support on a reduction in plastic plant pots and packaging materials

Explaining the rationale for the ‘Caring, without plastic’ campaign, Tim Wookey said: “Our residents have exactly the same environmental concerns as their families, our staff and suppliers, and everyone else. The truth is that more and more people are becoming aware of the terrible global problems created by the rapidly-increasing consumption of plastic. We feel that now is the time to make radical changes within our business to be part of a solution that improves the communities in which we operate. We want all our suppliers to commit to supporting us. It’s all about leading the way and making a positive difference.”


Find out more about Colten Care's local homes

Colten Care operates six residential nursing and care homes in the local area, including three in Lymington: Belmore Lodge, Court Lodge and dementia specialist Linden House. There are also homes in Brockenhurst (Woodpecker's), New Milton (Kingfisher's) and Mudeford (Avon Reach). Click on the links to find out more about each home...

Colten Care Belmore Lodge Lymington  Colten Care Court Lodge Lymington  Colten Care Linden House Lymington

Colten Care's Avon Reach  Colten Care Kingfishers New Milton  Colten Care Woodpeckers Brockenhurst